Service
WE ARE EXPANDING!! Now Offering Weekly Pool Cleaning, Special Cleans and Acid Washes to Coppell, Flower Mound, Lewisville, Highland Village, Grapevine and Southlake Residents!
Your Robertson Pools Service Department
Service Manager: Kelli Griffin (center)
Weekly Cleaning Manager: Al Griffin
Service Coordinators: Jennifer Lorenc and Ashlee Taylor
Lead Service Technician: Robert Pickard (second from right)
Service Technicians (from left to right): Richard Whittman, Wayne Kamper, Kevin Rouse, Pedro Chapa and Alex Contreras
Leak Detection Specialist: Colin Irons (in pool)
We provide complete equipment repair and replacement as well as full underground leak detections and inspections. We pride ourselves on our unsurpassed training program to continually educate ourselves on the latest repair strategies and keeping up-to-date on the newest advances in technology to provide excellence to you.
Give us a call at (972) 393-2884 or email Ashlee with your service request and let us take care of your pool equipment so that you can spend time enjoying your pool.
Introductory Filter Cleaning Special: $135.00
Mention this special when you call in or email your service request and you will receive a $5.00* discount on your first filter cleaning and inspection.
**Serving the Dallas/Fort Worth Metroplex.
The introductory filter cleaning special includes:
- Thorough filter cleaning
- Disassemble filter
- Clean and inspect all grids
- Lubricate backwash valve and pump O-rings
- Reassemble filter and recharge with DE
- Complete visual equipment inspection and repair recommendations
- Heater diagnostics
Progressive Leak Detection
Robertson Pools, Inc. offers comprehensive leak detection that includes complete equipment evaluation, pressure test of all plumbing and scuba dive of the structure of the pool to check for all possible leaks. This will provide peace of mind and conclusive results. As an alternative, we have found that this is not always necessary nor the most economical choice. Because of this reason, we have chosen to offer the unique option of progressive leak detection.
Through the 24-hour on/off diagnostic cycle (see below), you can provide our experienced technicians with valuable information that can allow them the opportunity to focus on the most likely diagnostic to locate your water loss. The majority of times this leads to a savings of hundreds of dollars and an expedient repair process. When the most likely diagnostic to find your loss does not locate the problem we simply proceed on with the next most likely diagnostic to get the job done. These steps lead to a thorough and effective process that minimizes expense without sacrificing results. The choice is up to the customer, whether it’s the peace of mind of checking everything that could leak or the economy of testing what is probably leaking.
Call us at 972-393-2884 to request an appointment with our leak specialist. In the meantime, please perform this simple test below to help evaluate which approach we should take in locating and repairing your water loss.
24-Hour On/Off Diagnostic Cycle
Fill up the pool and spa to the normal level, mark both levels with tape. If you have an auto fill, turn off the water supply valve to disable it. Turn off all circulation pumps and leave them off for 24 full hours, unless a freeze is imminent. After 24 hours, measure the distance between the original marks and the new levels in both the pool and spa.
Fill the pool and spa back to the normal level. Run the main circulation pump for 24 hours. Do not run any water features. Do not heat the pool. After 24 hours, measure the distance between the original mark and the new level.
So, we should have two measurements: one from when the pool was off and one from when the pool was running.
Your pool will need to be full to the fill line, clean, and clear for the technician to continue with leak assessment and/or detection.
Entrapment Evaluation
The Virginia Graeme Baker Pool and Spa Safety act was signed into effect for 2008. The federal government has found that pool and spa entrapments are a great enough danger to adults and small children that a new law was necessary to protect the public. This law may only affect new residential pools and commercial pools, however, our customers and their families’ safety is of the utmost concern to us.
We now offer entrapment evaluations performed by trained and certified technicians who can evaluate the main drain covers in your pool and spa as well as your equipment configuration for dangerous entrapment possibilities. Our technicians can then make recommendations that can protect you and your family from this danger as well as bringing your pool up to date with current safety standards. Technology in recent years has grown and changed to meet the needs of today's high performance pumps and modern design which incorporates multiple pumps on many systems. These inspections are offered free of charge to anyone willing to update their pool to current code and safety standards through Robertson Pools, Inc. For instance, if your pool is safe and up to code you won't pay for the inspection. Conversely, if it’s not safe you only pay for the updates. Should you choose not to have the recommended updates performed through Robertson Pools, Inc., there will be a minimum charge of $150.00 for the evaluation. All anyone has to do to understand how dangerous and deadly an entrapment can be is to perform an Internet image search for swimming pool suction entrapment victims. Be warned that you may see graphic and disturbing images of children and adults who were injured or killed from an accident that could be avoided through current technology.
We are proud to install the following products. You will find below the latest advancements in swimming pool technology. All of which are designed to do the work for you so that you and yours can relax and enjoy your pool.
Jandy Aqualink PDA
The Jandy PDA Pool Digital Assistant brings the power and flexibility of a wireless control system to the palm of your hand. Imagine never getting out of the pool or spa to adjust the temperature or to turn on a jet or waterfall. Wherever you are, virtually every pool and spa function can be performed from the Jandy Wireless PDA.
Jandy One-Touch Control System
From the comfort of your home, touch a button on the sleek, compact control panel to activate your pre-programmed spa, waterfalls, cleaner, and more. It has never been easier to own and enjoy a beautiful pool and spa combination!
Jandy PureLink
The PureLink incorporates the AquaPure Water Purification System electronics into the AquaLink RS PowerCenter for a simple and convenient installation. Add the benefits of water purification to your pool and spa control system.
Jandy DEL Diatomaceous Earth Filters
For unsurpassed water clarity, choose Jandy Diatomaceous Earth filters. The easy-grip tank handles make cleaning easy. One-of-a-kind pressure gauge/air release valve with built-in clean/dirty indicator accurately tells you when the filter requires cleaning.
Jandy Stealth Pumps
With a larger basket to maximize debris holding capacity, unsurpassed operating efficiency and Jandy's "Quiet Technology," the Stealth pump is the new leader in water circulation.
Teledyne Laars LXi Heaters
Integrating the most advanced features in every aspect—from superior hydraulic design, lightest and strongest composite material construction, to a technologically innovative control system—the LXi brings the future of heating comfort to your pool.
Jandy AquaPure Chlorine Generator
Utilizing ordinary salt, the electrolyte AquaPure cell generates free chlorine for your pool. As the salt in the water passes through the AquaPure cell, it converts to free chlorine and continuously kills bacteria and algae while maintaining the desired sanitization you need to keep your water pure and clean. When the chlorine is finished purifying the pool water, it converts back into salt and the whole cycle repeats. Easy, economical and automatic—simply set the chlorine levels and AquaPure takes care of the details. You'll have more time to enjoy your pool and spa with AquaPure!
Polaris Pool Cleaner
The most dependable cleaner on the market, this cleaner allows you to be worry-free while your pool stays nice and clean.
UltraPure Ozonator
The Ultra Pure system provides a more natural feel for your pool water. There is a definite cost savings due to the need for fewer chemicals. It also extends the life of the pool filter and the length of time between filter maintenance.